1. Introduction
Welcome to Taskly, operated by TaskMutual LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for an account (name, email address, phone number)
- Create or update your profile (profile photo, bio, skills)
- Post tasks or submit quotes
- Communicate with other users through our messaging system
- Make or receive payments through the app
- Contact our support team
Information Automatically Collected
When you use our app, we automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Log and usage data (access times, pages viewed, app features used)
- Location information (with your permission, to show nearby tasks and providers)
- Push notification tokens (to send you notifications)
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Connect task posters with service providers
- Process payments and transactions
- Send you notifications about tasks, messages, and updates
- Provide customer support
- Improve our app and develop new features
- Ensure safety and security of our platform
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information to third parties. We do not use your personal information for advertising or ad-targeting purposes. Taskly's revenue comes from a 3% platform fee on completed paid tasks — not from monetizing user data.
We share information only in the following limited situations:
- With Other Users: Your name, profile photo, ratings, and reviews are visible to other users so the marketplace can function. Your approximate location (zip-code level) is used to match you with nearby tasks; your exact address is never shown.
- With Service Providers (operational only): We use a small set of third-party services to operate the platform, including Google Firebase (authentication, database, push notifications, hosting) and Stripe (payment processing). These vendors process data on our behalf under their own contractual privacy protections; they are not permitted to use your data for their own marketing.
- Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the successor entity, subject to the protections of this Privacy Policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law.
8. Children's Privacy
Taskly is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete that information promptly.
9. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this privacy policy or our practices, please contact us at: